Starting a survey
From the moment you sign on, you'll be able to see available surveys. They are posted three at a time, and you may not continue to other surveys until all three are completed. Click on a survey to begin; some surveys may consist of multiple pages, so take your time and be sure to fill out every question on each page.
Earning points
When you have completed the survey, you'll see a "Thank You" page, and your survey point gauge (seen on the right of the screen in the sidebar) will add the current survey's worth to your total point.
Bronze, Silver & Gold
On the Spend Points page, you'll notice three things: the shopping cart list to your right, the "tier tabs" at the top, and the prize listing at the center. The three tiers represent levels of point earnings. You'll have to reach a certain point in your quota if you want to upgrade from Bronze to Silver and Gold.